These instructions apply to all versions of the LaserPecker Design Space (LDS) software, including Windows and MacOS.
If you are experiencing an abnormal connection between your machine and LDS and/or operation errors (USB connection failure, LDS flashbacks, etc), there may be a cache error.
Follow the steps below to clear the cache
Step 1:
Make sure the LDS is closed before proceeding to the next step.
Step 2:
Copy the following path and paste it to your computer File Explorer. Remember to replace the username in the path below with your actual username.
On Windows:
C:\Users\username\AppData\Roaming\laserpecker_design_spaces
For example:C:\Users\Administrator\AppData\Roaming\laserpecker_design_spaces
On MacOS:
Users/username/Library/Application Support/laserpecker_design_spaces
For example:~/Library/Application Support/laserpecker_design_spaces
Step 3:
Delete this folder.
Step 4:
Restart LDS and check if the problem has been solved.