Problem Description
Abnormal noise is heard during LX2 operation, including X-, Y-, or Z-axis movement, measurement, or processing.
Troubleshooting
Before troubleshooting, power off the device.
1. Check for External Interference
Ensure that no non-processing objects (such as tools, debris, or materials) are placed on the Base Plate.
Remove any objects that may obstruct the movement of the Laser Module.
2. Verify Measurement Position (Z-axis)
When using Auto Measure or Curved Surface Measurement, confirm that the measurement position is correct.
If the measurement position is incorrect, the Laser Module may collide with the material, resulting in abnormal Z-axis noise.
3. Inspect X/Y-Axis Guide Rails
Visually inspect the X- and Y-axis linear guide rails for dust, debris, or foreign objects.
Gently move the Laser Module manually along the X/Y axes to check for resistance or abnormal friction.
X-axis guide rail
Y-axis guide rail
4. Check Stepper Motor Cables
Inspect the following stepper motor cables for looseness, damage, or poor connection. Reconnect them if necessary.
X-axis stepper motor cable
Y-axis stepper motor cables (Y1 and Y2)
5. Inspect Limit Switches
Check whether the following limit switches show signs of physical damage, displacement, or loose wiring.
X-axis limit switch
Y-axis limit switch
Contact Support
If the abnormal noise persists after completing the steps above, please record a video clearly capturing the noise and describe the operation during which it occurs (e.g., movement, processing, or measurement).
Send the video and description to support@laserpecker.com for further assistance.